General Application
Job Types: Full-time, Part-time
Canadian Tire has been around for 100 years, and we see the reason why every time we come to work. Our amazing team at Canadian Tire Hillside has been working together and serving our community with pride since the day we opened. We’ve cultivated a collection of talented and varied people from all walks of life who work together to achieve success as a unified team. Our watchwords are honesty, integrity, and respect, and we work hard to provide a place where people can work and shop efficiently and comfortably, where the faces they see are a reflection of the diversity within the community we serve.
As a business, we continue to grow, serving the best customers in Victoria, allowing for growth within as well. Our team members can find many opportunities to grow and advance, in fact, most of our management team started in entry-level roles in the past, including the store’s owner! Because we’re locally-owned and operated, we recognise that Victoria is an expensive city in which to live, so we strive to provide fair and competitive compensation to all members of our team, from our scholarly weekend warriors to our industrious full-timers, to help them finance their day-to-day and plan for their futures!
If you’re someone who is interested in working with a team that works hard and plays hard, is on the forefront of retail technology, someone who prides themselves in their ability to communicate with others and provide incredible customer service, who is invested in their connection with the community, and who loves a fun, busy, high-energy workplace with terrific (often entertaining) co-workers, then we might be the place for you!
Role Description:  This is a general application. Applicants should be aware that Canadian Tire Hillside hires for many different departments, including Warehouse/Logistics, Customer Experience Associates, Cashiers, Guest Services, Automotive Service Technicians, and more. These different positions require different skill sets, however, for this general application it is important to note that all staff are expected to be ambassadors of their departments who will strive to provide expert product knowledge and assistance to customers. All roles will be focused on continuous improvement of product knowledge, store systems knowledge, and customer interaction techniques. A strong orientation towards teamwork and a positive attitude are essential for success in all roles. Starting wage range: $17.40 - $18.50 for entry-level positions.
Responsibilities & Tasks:

Smiles, make eye contact, greets and thanks customers.
Directs customer to the location of requested items.
Maintains a high level of product knowledge.
Responds to and handles customer and staff inquiries, requests, and concerns in a timely manner, over the phone and in person.
Deals with challenging situations and conflict resolution in a professional manner.
Maintains merchandise around the store and ensures that retail basics are executed efficiently (e.g., labels, facing, clean area, etc.).
Assists with product filling as required (i.e. promotional items).
Maintains a clean & tidy workspace.
Responsible for the safe operation of all equipment.
Abides by all health and safety programs and regulations.
Strives to make customers for life.
Core Competencies:

Strong orientation towards customer service excellence.
Able to handle stress.
Basic math and typing skills.
Effective communication skills.
Excellent organizational ability and attention to detail.
Ability to work with minimum supervision.
Positive attitude, punctuality and solid work ethic.
Ability to work efficiently with computerized and cash register systems.
Ability to maintain professional communication, even in challenging situations.
Comfortable with technology.
Highly approachable, customer-oriented focus, thriving on offering exceptional service to customers.
Experience in a customer service role and/or with a Canadian Tire store is considered an asset.
What are some additional benefits of working at Canadian Tire Hillside, you ask?

Competitive compensation that rewards strong and consistent performance
Potential for Profit Sharing
Life insurance, extended health and dental benefits for full-time employees
Employee (& Family) Wellness Program
Access to development opportunities
A Social Committee that provides opportunities for fun events that can turn coworkers into long-time friends
A flexible and varied schedule that allows for work/life balance
On-site parking
Store discount at our main store and our off-site Service Centre
Are you looking for a place to work, belong, and grow? Are you looking for a job that is convenient and flexible or a career that is full of opportunities and possibilities? Are you reliable, hard-working, and looking for a way to be productive that helps yourself, your team, and your community?
Then apply now to work at Canadian Tire Hillside!
We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.